Shipping policy

Thank you for shopping with Pawsitive Relief!

Processing Time All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or public holidays.

Delivery Time Once your order has been dispatched, please allow 3–5 business days for delivery within South Africa. Delivery times may vary depending on your location and courier availability.

International Shipping We ship to selected international destinations. International delivery times vary by country and may be subject to customs processing delays. Please note that any customs duties or import taxes are the responsibility of the recipient.

Tracking Your Order Once your order has been shipped, you will receive a confirmation email with your tracking details.

Shipping Costs Shipping costs are calculated at checkout based on your delivery address and order size.

Delays While we do our best to meet delivery estimates, Pawsitive Relief is not responsible for delays caused by courier services, weather, or other circumstances beyond our control.

If you have any questions about your order, please contact us at [your contact email].